Reports: timing, collection and delivery
Delivery times, collection at the desk, proxy collection by another person and delivery as a PDF. This is organisational information: the doctor discusses what the report says.
Reports desk, floor 0
Monday to Friday 08:30-13:00 and 14:30-18:00, Saturday 08:30-12:30.
Dedicated phone: 0521 000 001 · email referti@vallenova.example
How many days until it is ready
Specialist consultations come with an immediate report: it is handed over printed and signed at the end of the consultation. Diagnostic tests take 2 to 4 working days: 2 days for the exercise electrocardiogram, echocardiogram, chest X-ray and visual field test, 3 days for ultrasound scans, mole mapping, blood tests and throat swabs, 4 days for the blood pressure Holter. The Pap test takes up to 7 working days and the breath test 5, because they go through the external laboratory. Days are counted from the first working day after the test.
Collection at the floor 0 desk
The reports desk is on floor 0: from the main entrance keep left to the end of the corridor, green sign. It is open Monday to Friday from 08:30 to 13:00 and from 14:30 to 18:00, and on Saturday from 08:30 to 12:30. To collect you need an identity document and the booking code, for example PR-20481. Reports remain available at the desk for 90 days, after which they are archived and must be requested by phone on 0521 000 001.
Collection by someone else
A relative or acquaintance can collect the report on the patient's behalf if they bring three things: the written authorisation signed by the patient, a photocopy of the patient's identity document and their own identity document. The authorisation form can be downloaded from the site or requested at reception. For minors no authorisation is needed if a parent collects, but the parent must show their own document.
Delivery by email or by post
Anyone who asks for it when booking receives the report as a PDF at the email address given, with a password-protected link that expires after 30 days. Delivery by email is free. Posting a paper copy to a home address costs 6 euros and usually arrives within 5 working days. Radiology images are supplied on CD or with a download link, at no extra cost.
Copies and lost reports
A copy of a report already handed over can be requested at the floor 0 desk or by writing to referti@vallenova.example, giving your name, date of birth and the date of the test. A paper copy costs 3 euros and a PDF copy is free, and it is prepared within 2 working days. As this is a demo, the reports on this site are fictitious documents generated as examples.
More practical information (hours, payments, documents to bring) is in Information. To find the appointment a report refers to you need the code and the email: My bookings.